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Reviews for The Willows at Victoria Falls

Posted On: 4/18/2017

The Willows Staff

Eldee and I would like to say that the Manager (Sandy) and the maintenance person(Logan) are the best we have come across in a long time. We like how it is so be able to come home and it is so peaceful and clean. whenever there is a need it is taken care of in a short period of time. The communication is great. Sandy always makes sure that we get all the updates we need either by email or personally placing information at our door . Sandy is definitely a people person and very respectful and also Logan. This is the place that you would want to be when you decide that you are ready to retire.
By: Beatrice Whitehed     Verified Resident
Read Property Manager's Response

Thank you, Mr. and Mrs. Whitehead, truly, it is our pleasure as we try to make the Willows at Victoria Falls feel like home. Logan and I are grateful and honored that you took time from your day to publically share your sentiments. Warmest regards, Sandi Turner, ARM Community Manager

Posted On: 4/1/2017

The Willows at Victoria Falls- Exceptional Rental Condos

The Willows at Victoria Falls is really an EXCEPTIONAL condo development. The community is tranquil and well maintained. Excellent amenities, attentive maintenance, and a very professional and accommodating property manager. Sandi Turner, property manager, goes the extra mile to provide exceptional service to residents. The Willows at Victoria Falls is the total package for a resort-like community experience.
By: Renee Coleman     Verified Resident
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Greetings Ms. Coleman, Thank you for taking the time to write such a glowing review. You made our day. Our team truly cares that you and your neighbors feel good about their decision to make The Willows at Victoria Falls their home. Do not hesitate to let us know if there is anything else we can do for you. Wishing you a lovely afternoon, Sandi Turner, ARM Community Manager

Posted On: 4/1/2016

Maintenance

Would like to express my Thanks to Sandi an Beth for taking care of several maintenance issues in a timely fashion. Especially the gas leak request. I was impressed that Within hours or reporting the request, Sandi had the repair man t my door. The repairman was professional and fixed the problem promptly. Thanks to ll of you. Mr. Blocker
By: Cherry Gray Upson     Verified Resident
Read Property Manager's Response

Mr. Blocker, Thank you for taking time to express your sincere thanks. Your kind words made our day. Mr. Blocker, prompt notification helped us help you and Ms. Upson. Your leak required immediate attention. Your concern is our concern. With regard to your outstanding items, I wish we could have completed them sooner. We do our best to make sure we address our residents’ service request as promptly as possible. Beth is a sharp and talented Maintenance Supervisor who truly cares about her commitment to our residents living worry-free regarding any maintenance repairs. Please continue to keep us alert of your condo needs and we will continue to give you and your Victoria Falls neighbors our very best. - Sandi, Community Manager

Overall Rating

4.5 out of 5 stars

Ratings By Category

Parking
3.5 out of 5 stars
Amenities
4.5 out of 5 stars
Maintenance
4.5 out of 5 stars
Staff
4.5 out of 5 stars
Value
4 out of 5 stars
Location
4.5 out of 5 stars
Noise
4.5 out of 5 stars